Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand how we handle shipping for your orders.

1. Processing Time

• Order Processing: All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be extended. In such cases, we will notify you via email.
• Order Confirmation: Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Methods and Delivery Times

• Shipping Options: We offer the following shipping methods:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 3-5 business days
  • Overnight Shipping: 2-3 Business days
• Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order and your shipping location. Shipping costs will be displayed at checkout.

3. Shipping Destinations

• We currently ship to addresses within [Country/Region]. For international shipping inquiries, please contact us directly at Support@woodsessentials.com /9870191902.

4. Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order status through our or the carrier's websites.

5. Delivery Issues

• Delayed Deliveries: While we strive to ensure timely delivery, unforeseen circumstances may cause delays. If your order is delayed, please get in touch with us at Support@woodsessentials.com /9870191902, and we will assist you in resolving the issue.
• Lost or Damaged Packages: Please contact us immediately if your package is lost or damaged in transit. We will work with the carrier to investigate the issue and provide a resolution. Claims for lost or damaged packages must be made within 7-10 days of the estimated delivery date.

• For damaged packages, please provide video and photos of the packaging and the damaged items. This documentation is necessary to process your claim and expedite a resolution.

6. Shipping Address

• Please ensure that your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

7. Returns and Exchanges

• For information on returns and exchanges, please refer to our [Return Policy] page.

8. Contact Us

• If you have any questions or concerns about our shipping policy, please reach out to us at Support@woodsessentials.com /9870191902.  Our customer service team is here to help!

Thank you for choosing Woods Essentials. We appreciate your Purchase and look forward to serving you!