Return Policy

Thank you for shopping with us! We strive to provide high-quality herbal products and want you to be satisfied with your purchase. Please review our return policy below for information on returns and exchanges.

1. Return Eligibility

• Non-Refundable Items: Due to the nature of our herbal products, we do not accept returns or exchanges on opened or used products. This policy helps maintain the integrity and safety of our products.
• Eligible Returns: You may return unopened, unused products within 3 days of the delivery date for a refund or exchange. The product must be in its original packaging and condition.

2. Return Process

• Initiating a Return: To initiate a return, please contact us at Support@woodsessentials.com /9870191902 with your order number and details of the item(s) you wish to return. Our customer service team will provide you with instructions on how to return your product.
• Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your returned item reaches us safely.
• Refund Processing: Once we receive and inspect your returned product, we will process your refund or exchange. Refunds will be issued to the original payment method and may take up to [X] business days to appear in your account.

3. Defective or Incorrect Items

• Defective Products: If you receive a defective or incorrect item, please contact us within 3 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you.
• Documentation: For defective products, please provide Video photos or a description of the issue to help us process your claim efficiently.

4. Contact Us

If you have any questions or need assistance with your return, please contact our customer service team at Support@woodsessentials.com /9870191902.]. We are here to help and ensure your satisfaction.

5. Changes to the Policy

We reserve the right to update or modify this return policy at any time. Any changes will be posted on our website, and the revised policy will apply to all returns made after the effective date of the update.

Thank you for choosing Woods Essentials. We appreciate your understanding and support!